Privacy policy

At Aerovik we take your data seriously. This policy explains what data we process, why, and your rights, in accordance with the GDPR (EU Regulation 2016/679) and Spanish LO 3/2018 (LOPDGDD).

1. Data controller

Controller: [COMPANY NAME OR FULL NAME] — Tax ID [NIF]
Address: [FULL ADDRESS]
Email: info@aerovik.com

2. What data we process and why

Order data (name, address, email, phone, payment): to manage your purchase, shipping and invoicing. Legal basis: contract performance.
Customer account (email, order history): to manage your access and orders. Legal basis: contract performance.
Enquiries (contact form, email or WhatsApp): to assist you. Legal basis: legitimate interest / consent.
Coaching sessions (questionnaire data: experience, area, goals): to prepare and deliver the contracted service. Legal basis: contract performance.
Marketing communications (if you subscribe): to send you news. Legal basis: consent, revocable at any time.

3. Recipients

We do not sell your data. It is shared only with the providers essential to operate the store, acting as processors:

Shopify (store platform and payments): may involve international transfers covered by the EU-US Data Privacy Framework and standard contractual clauses.
Payment gateways (we never store your card details).
Shipping companies (order delivery).
Proton AG (email, based in Switzerland).

4. Retention

Order data is kept for the periods required by tax and consumer law; enquiry data for as long as needed to handle it; marketing data until you withdraw consent.

5. Your rights

You may exercise your rights of access, rectification, erasure, objection, restriction and portability by writing to info@aerovik.com. You may also lodge a complaint with the Spanish Data Protection Agency (aepd.es).

6. Cookies

This site uses only the essential technical cookies of the Shopify platform (session, cart, language). We do not use our own advertising cookies. If we add analytics or marketing in the future, your consent will be requested first.